By placing an order for Route Pick-Up, you agree to the following terms and conditions. Please read them carefully before completing your purchase.

1. Order Deadlines

All Route Pick-Up orders must be placed by the designated order cutoff deadline for your selected route. Orders placed after the cutoff will be processed for the following available route date. Cutoff times are listed on the Route Pick-Up page and are subject to change.

2. Pick-Up Windows

Each route stop has a designated pick-up window. You must collect your order within the specified time frame. Southwest Ranches Farmers Market is not responsible for orders that are not collected during the scheduled window.

3. Identification & Order Confirmation

Please bring a copy of your order confirmation (printed or digital) when picking up your order. We may request a valid photo ID to verify your identity at pick-up.

4. Unclaimed Orders

Orders not picked up during the designated window will be considered forfeited. Refunds will not be issued for unclaimed orders. If you are unable to pick up your order, please contact us as soon as possible prior to your scheduled pick-up time.

5. Order Modifications & Cancellations

Order modifications or cancellations must be requested before the order cutoff deadline. We are unable to accommodate changes or cancellations after the cutoff time, as orders are prepared in advance.

6. Product Availability & Substitutions

All products are subject to availability. In the event that an item is unavailable, we reserve the right to substitute it with a comparable product of equal or greater value. You will be notified of any substitutions prior to your pick-up date when possible.

7. Perishable Items

Many of our products are fresh and perishable. Once your order has been picked up, Southwest Ranches Farmers Market is not responsible for the quality or condition of items that are not properly stored or refrigerated after pick-up.

8. Route Changes & Cancellations

Southwest Ranches Farmers Market reserves the right to modify, delay, or cancel route stops due to weather conditions, road closures, or other unforeseen circumstances. In the event of a route cancellation, affected customers will be notified and offered a refund or alternative pick-up arrangement.

9. Liability

Southwest Ranches Farmers Market shall not be held liable for any loss, damage, or inconvenience arising from missed pick-ups, route changes, or product substitutions beyond our reasonable control.

10. Contact Us

If you have any questions or concerns regarding your Route Pick-Up order, please contact us prior to your scheduled pick-up date. We are happy to assist you!